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FREQUENTLY ASKED QUESTIONS
Effective as of August 31, 2022
Are there any deposits?
A deposit is required to lock in your event date. Contact us for your preferred payment method.
The remaining balance is due a week before your event.
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charges for
large crowd
Yes. We need to cover the extra Wear & Tear on our equipment.
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There is an additional charge of $75 per 100 people.
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If you have any questions, contact us to discuss your event.
last minute booking?
Yes. Depending on location, we will need a minimum of 24 - 48hr notice.
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We accept last-minute bookings if dates are available. However, please keep in mind depending on distance, all props might not be available.
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($50 late booking fee applies).
receiving your Videos / Files ?
Absolutely. All Videos & Photos are sent to you via an E-mail link.
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You can download your entire event from an online gallery to your computer.
included in
Basic package
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Basic Video Overlay
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Song Of Your Choice
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(1-2) 360 Photo Spin Attendants
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Runway
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Stanchions
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Lighting
included in
Deluxe package
EVERYTHING FROM BASIC
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Custom Video Overlay
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Song Of Your Choice
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(2) 360 Photo Spin Attendants
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Red Runway
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Stanchions
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Uplights
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Fog Machine​
included in premium package
EVERYTHING FROM DELUXE
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(2) 360 Photo Spin Attendants
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Runway Color of your choice
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Stanchions
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Share Station
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Party Lights
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Fog / Bubble Machine
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(4) Flame / Lava Simulation Machines
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Custom Video Collage of Entire Event
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Sequin Backdrop to match Theme
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Prop Table & Setup
How long do you
need to setup?
Our basic package usually requires an hour or so to set up the Machine, Lighting, and other Equipment before your event start-time.
Setup varies based on the package you purchase and equipment/props used for your event.
REFUND & CANCELLATIONS POLICY
Effective as of August 31, 2022
I need to change, CANCEL my event
That is perfectly fine; we ask you to give us a 24hr notice to see if another event is scheduled for the same day.
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This will allow us time to lock in your event before another booking.
What if the weather is bad
Nobody can predict the weather, but you are responsible for checking the conditions on the day of your event.
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Don't worry; we will hold your funds as a credit to your rescheduled date.
How long does a refund take ?
Depending on the payment method, it can take anywhere from 24 - 48 hrs.
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Credit card payments may take longer due to processing times.
